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Terms of Service

Terms of Service

Last updated: January 2025

Important Notice

This website provides educational information only. Calculator results, cost estimates, and grant information are illustrative. Always obtain a professional survey before making installation decisions. Grants are subject to government scheme rules and individual eligibility assessment.

1. About This Website

This website (airsourceheatingscotland.co.uk and related domains) is operated by Scottish Energy Efficiency Limited ("we", "us", "our"), registered in Scotland. This website provides educational information about air source heat pumps for Scottish homeowners. We also facilitate introductions to MCS-certified installation partners. By accessing or using this website, you agree to be bound by these Terms of Service.

2. Nature of Information Provided

IMPORTANT: The information on this website is provided for educational and general information purposes only. It does not constitute: • Financial advice or investment recommendations • Engineering or technical advice for your specific property • A guarantee of grant eligibility or amounts • A binding quote for installation work All estimates, calculations, and savings projections are illustrative only. Actual costs, savings, and grant eligibility depend on your specific property, circumstances, and prevailing government schemes at the time of application. You should always obtain a professional survey and personalised assessment before making any decisions about heat pump installation.

3. Calculator Tools

Our savings, grant eligibility, and radiator compatibility calculators are provided as free estimation tools only. Calculator results are based on typical Scottish property data and published energy prices. They are intended to give you a general indication and should not be relied upon as: • Accurate predictions of your actual energy bills • Confirmed grant amounts you will receive • Engineering assessments of your property All calculator outputs include disclaimers. Always verify with a qualified installer.

4. Grant and Funding Information

Grant schemes referenced on this website (including the Scottish Government's heating grant, Warmer Homes Scotland, and ECO4) are government programmes subject to change, withdrawal, or amendment at any time. ECO4 ends 31 December 2026. We make reasonable efforts to keep grant information current (last checked August 2026), but we cannot guarantee accuracy. Always verify current grant availability, eligibility criteria, and amounts directly with: • The Scottish Government's grant scheme administrator • Your MCS-certified installer We accept no liability for reliance on grant information that is subsequently found to be incorrect or out of date.

5. Installation Referrals

Where we refer you to or connect you with installation companies, these are independent third-party businesses. We are not responsible for: • The quality, safety, or performance of installation work • The accuracy of quotes provided by installers • Any contractual disputes between you and an installer • The installer's grant application process or outcomes All installation work should be carried out by MCS-certified professionals. Always verify MCS certification at mcscertified.com before appointing an installer.

6. Intellectual Property

All content on this website including text, graphics, logos, calculator tools, and data compilations is the property of Scottish Energy Efficiency Limited or its licensors and is protected by UK copyright law. You may not reproduce, distribute, or commercially exploit any content without our express written permission. You may share individual pages for personal, non-commercial use provided attribution is given.

7. Limitation of Liability

To the fullest extent permitted by law, Scottish Energy Efficiency Limited excludes all liability for: • Any loss or damage arising from your use of, or inability to use, this website • Any reliance on information, estimates, or calculations provided on this website • Any decisions made regarding heat pump installation based on website content • Any indirect, consequential, or special damages Our total liability to you in connection with these terms shall not exceed £100. Nothing in these terms excludes liability for death or personal injury caused by negligence, or fraudulent misrepresentation.

8. External Links

This website contains links to external websites including government grant portals, manufacturer sites, and regulatory bodies. We are not responsible for the content, accuracy, or availability of external sites and such links do not constitute endorsement.

9. Governing Law

These terms are governed by Scottish law. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms. The "last updated" date indicates the most recent revision. Contact us with any questions: info@scottishenergyefficiency.co.uk
Pebbledash Scottish bungalow with an air source heat pump on a plinth by the side wall

Free, no-obligation advice

Ready to see what suits your home?

Tell us a little about your property and we'll recommend the heat pump brands that fit it, then arrange a survey and quote. We install through MCS-certified partners.

0141 230 0198

Scottish office in Dundee DD2 1TY