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EDITORIAL STANDARDS

Editorial Policy

Every figure, comparison, and recommendation on this site is independently researched and fact-checked. This page explains how we verify what we publish and what to do if you spot an error.

How we check facts

We apply four rules to every claim we publish on this site.

Grant figures verified against source data

All grant amounts, eligibility rules, and funding caps are checked directly against Scottish Government grant publications and Ofgem data. We never rely on secondary reporting.

SCOP ratings taken from manufacturer datasheets

Seasonal Coefficient of Performance ratings are sourced from the manufacturer’s own published datasheets. Where ratings vary by model or operating temperature, we state the specific conditions.

Costs derived from installer partner quotes

Installation cost ranges are based on real, anonymised quotes from our installation partners across Scotland. We never fabricate or estimate cost figures.

All figures are dated

Every data point carries a "last verified" date so readers can judge its currency. If a figure is more than one review cycle old, we flag it for update before re-publishing.

Review frequency

Different types of data change at different rates. We review each category on the schedule below.

Content type: Grant figures and eligibility criteria
Cycle: Quarterly
Method: Checked against Scottish Government grant scheme data and Ofgem source data at the start of each quarter.
Content type: Brand specifications and SCOP ratings
Cycle: When manufacturers update
Method: Reviewed whenever a manufacturer publishes a revised datasheet or launches a new model.
Content type: Installation cost estimates
Cycle: Annually
Method: Updated each year using anonymised quotes from our installer partners.

Who reviews

All content on this site is reviewed by the Scottish Energy Efficiency technical team before publication and at each scheduled review cycle.

We install through MCS-certified partners. Our editorial team uses this industry access to verify specifications, costs, and installation practices first-hand.

Corrections

If you believe any figure, claim, or comparison on this site is inaccurate or out of date, please let us know.

How to report an error

  1. Note the page URL and the specific figure or statement you believe is incorrect.
  2. If possible, include a link to the source that contradicts our published data.
  3. Email info@scottishenergyefficiency.co.uk with the subject line "Editorial correction".

We will acknowledge your email within two working days and, if a correction is warranted, update the relevant page within five working days. Significant corrections are noted at the foot of the amended page.

What we are not

Transparency requires us to be clear about the limits of our service as well as its strengths.

We are not an installer

Scottish Energy Efficiency is an independent advisory and comparison service. We do not manufacture or supply heat pumps. We install through MCS-certified partners.

We are not financially regulated for advice

We are not authorised or regulated by the Financial Conduct Authority. Nothing on this site constitutes financial advice. If you need guidance on financing a heat pump installation, please consult an independent financial adviser.

We are an advisory and comparison service

Our role is to research, compare, and present heat pump options impartially so that Scottish homeowners can make informed decisions. We earn a referral fee when a homeowner proceeds with one of our installation partners, but this does not influence our editorial recommendations.

Have questions about our editorial standards or want to suggest an improvement?

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Tell us a little about your property and we'll recommend the heat pump brands that fit it, then arrange a survey and quote. We install through MCS-certified partners.

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Scottish office in Dundee DD2 1TY